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We front deskal type people were called in for a meeting this morning, about "Front Counter Service". This is all we were told about it, Bossman likes keeping up the crypticness for upcoming meetings if things aren't looking like they're "interesting" (ie - pear-shaped).
The meeting started with talking about the way that people do notice us going the extra mile, and if we take note of when people thank us and compliment us on the service etc it can be told to The Powers Upstairs, when a specific example was mentioned - just as the dude concerned came in the door, with morning tea! Just for us six! 'E was all dressed up to the nines too, full waiter outfit with white gloves and black bowtie (he's known to be somewhat of a character), bearing home-made treats, viz - large cookies of unknown ingredients (to an old family recipe), fruit slices (to an old CWA recipe), and crackers with a cheese/pineapple/almond dip.
So very unexpected! The photos show various expressions in the themes of pleased/shocked/I'll never live this down/this is the back of my head/missing! (like I wouldn't vanish as soon as the camera was mentioned ;)). Good things happen to they who do their jobs. 8) I mean, I personally see a lot of things I get thanks for as all part of the service/just doing my job/just using what I know, nothing that special and rather surprising that people notice. But hey, if people want to think differently who am I to say anything? Maybe it's not as common as I think. We've been given chocolates (in the normal box and the fancy Belgian kinds) before, and last year a bottle of red, so sometimes these things come our way.
I think there might be a small flock of kookaburras living in or near the Government House gardens. When I got to the bus stop there this afternoon I had a look into the garden (the garden's slightly lower than the road, so lower branches are almost eye-level) and on a nearby branch - tada, kookaburra, much closer than they can normally be seen. This one was facing the other way, and didn't seem to be paying much attention to the road, the most reaction was to some passing crows, until hopping around on the branch, then again to take off after two more kookaburras flying by.
The meeting started with talking about the way that people do notice us going the extra mile, and if we take note of when people thank us and compliment us on the service etc it can be told to The Powers Upstairs, when a specific example was mentioned - just as the dude concerned came in the door, with morning tea! Just for us six! 'E was all dressed up to the nines too, full waiter outfit with white gloves and black bowtie (he's known to be somewhat of a character), bearing home-made treats, viz - large cookies of unknown ingredients (to an old family recipe), fruit slices (to an old CWA recipe), and crackers with a cheese/pineapple/almond dip.
So very unexpected! The photos show various expressions in the themes of pleased/shocked/I'll never live this down/this is the back of my head/missing! (like I wouldn't vanish as soon as the camera was mentioned ;)). Good things happen to they who do their jobs. 8) I mean, I personally see a lot of things I get thanks for as all part of the service/just doing my job/just using what I know, nothing that special and rather surprising that people notice. But hey, if people want to think differently who am I to say anything? Maybe it's not as common as I think. We've been given chocolates (in the normal box and the fancy Belgian kinds) before, and last year a bottle of red, so sometimes these things come our way.
I think there might be a small flock of kookaburras living in or near the Government House gardens. When I got to the bus stop there this afternoon I had a look into the garden (the garden's slightly lower than the road, so lower branches are almost eye-level) and on a nearby branch - tada, kookaburra, much closer than they can normally be seen. This one was facing the other way, and didn't seem to be paying much attention to the road, the most reaction was to some passing crows, until hopping around on the branch, then again to take off after two more kookaburras flying by.
